Reservations online

Customer reviews

Very good

Overall very good, though the service was sometimes erratic. Staff are friendly and handle Coronal well.
Hotel guest
3-Oct-2020

Very good

Over all service was very good. We had a pleasant stay. Would choose your hotel again.
Hotel guest
21-Sep-2020

Very good

friendly staff, good breakfast, good location, very good price-quality ratio. Only minus: the rocking chair does not rock.
Hotel guest
21-Aug-2020

Excellent

My Berlin home! Perfect location, friendly & helpful staff, tasty breakfast and clean.
markku peltonen
10-Aug-2020

Very good

Everything despite Covid 19 was perfect, small improvements to be done with breakfast service (hot meals were always cold). Perfect location in city center but very quiet
Hotel guest
6-Aug-2020

Excellent

Do to covid-19 we moved our trip to 2021! It was NO truble for the hotel! Great service, Thank you very much! See you in 2021! Best from Fam. Gorrissen
Hotel guest
26-Jul-2020

Very good

very conveniently located. Breakfast was good with lots of choices...
Ruth Banomyong
7-Mar-2020

Very good

It’s was a good stay. At the beginning we want stay 2 nights, and when we see the hotel, we decided to stay 2 more.
Hotel guest
28-Feb-2020

Very good

Stayed in the Arcotel John F Berlin recently and it is very nice. It's in a good location, nice friendly and helpful staff and a comfortable room - would stay again and recommend!
Hotel guest
27-Feb-2020

Excellent

Perfect location, if someoe wants to visit old part of Berlin and the Museum Island
Hotel guest
16-Feb-2020

Very good

I loved that there were many vegan options at breakfast. The "Give bees a chance" program is also a great initiative. The only downside was the location of the shower. It would have been better if it was located in a bathroom, not closet-style.
Hotel guest
18-Jan-2020

Very good

Was very happy to have vegan cheese, falafel, etc. at breakfast as that was specifically why we booked. Cleaning and state of furniture were quite good. Staff very friendly and natural. Only issue is that I didn’t understand the invoice for 3 people sharing a room and nor did two staff on reception, so I checked my online booking on check-in and got a wrong answer about one cost and had some hassle checking out until a third staff member shed some light. A fee for an extra adult related to the breakfast for included in the rate and the second adult and not a charge for the child using the sofa bed (extra children are free and I didn’t understand that the basic charge for a double room with sofa bed only covers one adult when booking a rate with breakfast. I understand now but it’s really not clear and the website and booking confirmations should not be so confusing that even staff don’t know what extra charges are for.
Hotel guest
7-Jan-2020

Excellent

Very good stay. Nice and very clean room.
Hotel guest
3-Jan-2020

Very good

Excellent breakfast, with every kind of food you could desire; beautiful, comfortable and very quiet room, just a bit of unpleasant smell from the drain of the bathroom
Hotel guest
2-Jan-2020

Excellent

Lovely staff, lovely hotel and we really enjoyed staying here for the 4th time!
Hotel guest
21-Dec-2019

Very good

Enige minpunt vonden wij het moeten douchen in bad, spekglad en een uitglijder zo gemaakt.
Hotel guest
27-Nov-2019

Excellent

Nice hotel, located in the centre of Berlin, with a very friendly staff.
Hotel guest
22-Nov-2019

Excellent

It was really helpful service and very kind reception.
Hotel guest
16-Nov-2019

Excellent

Lovely hotel. The reception staff were welcoming and helpful. The room was comfortable, quiet and clean. The buffet breakfast was really good, excellent quality. The location was perfect for our sightseeing. And the 15% off coupon for the restaurant was a nice touch which we used. All around a good place to stay. Just one suggestion, not for publishing - the menu could be a bit simpler. We had dinner in the restaurant one evening together with my sister and her son. My sister and I thought we ordered the same thing, salmon for around €15. We must have been confused by the choices, we ended up with one of the salmon dishes costing €29. But it is a very small niggle in an otherwise lovely stay.
Suzanne O'Carroll
31-Oct-2019

Excellent

It was nice to sleep in Arcotel
Hotel guest
27-Oct-2019

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